TERMS & CONDITIONS

The following terms and conditions will be deemed to have been accepted by the User on usage of the website www.thundersoftglobal .com . You are requested to read them carefully before you use the services of this site. This Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. By using the Site, you agree to follow and be bound by the following terms and conditions concerning your use of the Site. Thundersoftglobal may revise the Terms and Condition at any time without notice to you.

General

As a condition of your use of the Site, you will not use the Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Site in any manner that could damage, disable, overburden, or impair any Thundersoftglobal Site or the network(s) connected to the Site or interfere with any other party’s use and enjoyment of any Site. You may not attempt to gain unauthorised access to any Site, other accounts, computer systems or networks connected to the Site, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site.

Thundersoftglobal shall have no responsibility for any damage to User’s computer system or loss of data that results from the download of any content, materials, and information from the Site.

Thundersoftglobal  may change or discontinue any aspect of its website at any time, including, its content or features. Thundersoftglobal  reserves the right to change the terms and conditions applicable to use of the Site without any notice.

Content

All content present on this site is the exclusive property of Thundersoftglobal. No material from this site may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from eBrandz. All rights not expressly granted herein are reserved. Unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties.

Privacy Policy

We value your privacy and we will not share any information submitted by you to any third party. You should review our complete “Privacy Policy” regularly at privacy_policy

Cancellation Policy

Clients wish to cancel any of our services will need to contact our billing department by sending an email to [email protected]

Cancellation of service, renewals for on-going website promotion, any kind digital marketing, Social Media Marketing, PPC Management or any Monthly retainer service provided by the company must be made at least 30 days prior to the end of the current service period.

Requests received later than 30 days prior to the end of the current service period will be treated as cancellation of services for the next service period.

No cancellations are entertained for those services that Thundersoftglobal had offered on promotional offer / special occasions or discount period. These are limited occasion offers by the company and hence cancellations are not possible in any conditions.

Refund Policy

Thundersoftglobal  operates as a business and we expect CLIENTS to understand and respect our policies. Our goal as a Digital Marketing company is to bring the highest value per dollar spent by our CLIENTS, and in order to help us in that pursuit, we need to cover expenses and fuel our operations. Therefore, we require payments to be made on-time in respect to the services offered to CLIENT.

Our refund policy has been devised to define the situations under which Thundersoftglobal  will provide a refund. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

We at Thundersoftglobal , adhere to Refund/Cancellation Policies for all the web services providing to our CLIENTS and adopts to various refund policies related to our different services.

If a client request for a cancellation of services, then will not guarantee for the acceptance of refund. We will analyse the various factors involved in these services, such as verification of signed contract, email acceptance, electronically or physically signed between the two parties then only we decide to go for refund or not.

Thundersoftglobal is not responsible for reimbursement for any transaction charges made for the project. Also amount send to third parties for the services rendered, or any miscellaneous charges that are not recoverable for Thundersoftglobal .

We will try our level best to offer quality services that matches for our clients. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the below refund policy which is very clearly listed:
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  • 100% refund, if service is cancelled within 24 Hours & not initiated.
  • If we fail to complete the service in accordance with the service agreement. The amount will be calculated by Thundersoftglobal taking into account the proportion of the service completed and the proportion yet to be completed as per the pre-defined scope of the project.
  • If a service gets cancelled, delayed or postponed by the CLIENT, then all money paid will be retained by Thundersoftglobal and if applicable, an additional cost will be charged to the CLIENT for all work completed beyond what was already paid for. No exceptions.
  • There are no refunds on dedicated servers, administrative fees, install fees for custom software.
  • Payments for Digital Marketing, Search Engine Optimization & Social Media Marketing services are non-refundable.
  • Setup fees are non-refundable.